All items are dispatched on the same day that they are ordered. For weekday orders placed before 3 pm you should normally receive your shipment the next 2 to 3 business days, Please contact us directly if you would like to arrange for express or registered shipping.
Where a product is being returned, it must be in it’s original packaging and unopened in order to be eligible for a refund. Postage costs are non-refundable.
We offer a 14-day refund policy. If you are unhappy with a product purchased from our store, please contact us no later than 14 days from the date of sale by sending an email to firstname.lastname@example.org quoting your order number and describe your complaint.
If you have notified us that you wish to have a refund and are intending to return the goods, you must make sure that the goods reach us within 14 days of the notification to be eligible for a refund.